This report aims to raise awareness of the role and potential of strategic communications as a means of delivering policy.
Strategic communications should become a more prominent component at the highest levels of government, at an early stage in the development of a complex stabilization or other operation, during a crisis response or a contingency operation and generally as an organic part of policy-making.
In addition to understanding the what, why and where of strategic communications, governments and strategic communicators across the policy process must be able to recognize the 'who': the audience to whom policy is addressed. Strategic communications must recognize the diversity in audiences and their different motivations, interests and ideas.
In planning government strategies and the delivery of policy, activities should be considered and undertaken as much for their communicative value as for their physical impact.
Strategic communications is not best achieved through a fixed, central structure – an 'Office for Strategic Communications' of some sort. It is the fostering of a strategic communications culture, rather than the design of more formal structures, that will promote the necessary changes in current practice.