2017-12-04 09:00:00 to 2017-12-04 18:00:00


Reshaping Financial Services

Regulation, innovation and the new operational environment for financial institutions

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Chatham House, London


Technological advances and their adoption are changing the way traditional financial institutions conduct business and the way people access services in key financial centres and in emerging economies. An increasingly innovation-driven financial sector coupled with a political and economic climate of uncertainty raises the question of how financial institutions can deliver value to the public, as well as how regulatory approaches can support the development of new ideas and services, whilst providing an effective framework to ensure adequate governance, accountability and pursuit of the public good.

This Chatham House ‘City Series’ conference will evaluate different policy and regulatory approaches in an ever-changing financial services sector, and assess the opportunities and risks that accompany innovation across different financial markets. Questions to be discussed include:

  • Which regulatory models have proven successful in delivering value to consumer markets? Where can frameworks be replicated, and what role do regulators have?
  • What systemic risks, as well as opportunities, accompany ongoing technological innovations across mobile, crypto and cloud?  What potential do these have to change the way people do finance, and how can the risks be mitigated?
  • How will ongoing political transitions continue to impact the financial services landscape? How will shifting priorities manifest themselves in regulatory approaches and frameworks?
  • How do priorities and capacities differ across developed and emerging markets? How can regulators most effectively advance experimentation, inclusion and stability?
  • Do regulatory approaches reflect the most relevant industry stakeholders in the finance sector and the expanding importance of technology? 

In partnership with:

Innovate Finance

The Chatham House Rule 
To enable as open a debate as possible, this conference will be held under the Chatham House Rule.


Monday 4 December

Session One | First Principles and Responsibilities for Financial Services

This session will explore the public benefits provided by the financial system, how these can be measured and prioritized, and the role of regulatory frameworks in supporting this.

  • How do governments and regulators measure success in the financial system, from a commercial, social and policy perspective?
  • In what different ways do financial services deliver value to incumbent consumer markets? Are there trade-offs between them, and how should they be prioritized?
  • To what extent do the goals of regulators differ across regions and sectors? What threats does the absence of international regulatory convergence and consensus pose?
  • To what extent does international and geopolitical competition between major markets such as the UK, US, EU and China drive financial regulatory priorities? What are the implications of this competition?
  • Have recent political trends in the developed world demonstrated a public demand for greater transparency and trust in financial services? How can this demand be met through technology and innovation?
  • To what extent has FinTech broken through into public consciousness in recent years? What are the implications of this for different regulatory approaches?

Session Two | Evolving Regulatory Frameworks and Political Transitions

This session will examine existing regulatory frameworks in financial services, their role in driving innovation and stability, and their replicability across different markets.

  • How has the framework for prudential regulation evolved in the last five to ten years as market dynamics have changed? What do these changes reveal about regulators’ perceptions of the trade-offs between experimentation and systemic risk?
  • How has the significance of different stakeholders changed in the finance sector? Do recent approaches, to issues such as payments regulation, reflect the growing importance of technology-based stakeholders relative to traditional financial institutions?
  • What have recent experiences with innovations such as cryptocurrency and blockchain demonstrated about inherent risks regarding specific financial services technologies? Where have these been successfully mitigated through regulation?
  • What are the differences between existing frameworks for driving innovation? How do frameworks differ regionally, and are models, such as Sandbox environments, replicable across different markets?
  • What can experiences such as Dodd-Frank indicate about effective regulatory implementation and ensuring consumer protection? To what extent has FinTech ‘matured’ as a topic for regulators?
  • What are the implications of recent political developments for major markets, including the US, UK and EU? How will ongoing political transitions continue to affect different hubs, and how will they manifest themselves in the priorities and capabilities of regulators? 

Session Three | Technological Transitions in Finance

This session will explore ongoing technological trends and political developments to assess their effect on global finance and the role of regulation in the sector.

  • What are the latest and most significant developments in financial services technology?  What business models are underpinned by new technologies, such as crypto, mobile and cloud? How will increasing dependence on these new technologies inform planning across banking, asset management, capital markets and other financial activities?
  • Which innovations have the potential to upend the way people access finance, such as peer-to-peer lending, and what stability risks do these disruptions pose?
  • How can regulators securely enable competition and drive efficiency across payments systems? Where has this been demonstrated effectively?
  • What are the latest developments in RegTech, and where do they have the potential to reduce compliance risk?
  • How will new developments in FinTech interact with existing regulatory postures? What is the risk of stifling innovation, and how can this be proactively addressed?
  • How critical are data flows in facilitating technology-driven innovation in financial services? Have regulators responded to this?
  • Do different regulatory approaches and priorities present opportunities for different business models to take advantage of key technological offerings in specific economies?  Where will new financial sectors grow, and where will innovation be inhibited?

Session Four | Financial Innovation in Emerging Markets

This session will assess the role of financial services innovation in developing economies and examine policy and industry strategies to advance priorities such as inclusion and transparency.

  • Which specific innovations, such as mobile banking, have the potential to revolutionize personal finance across emerging markets? What role do regulators play in maximizing consumer benefits and minimizing risks, such as the potential for new forms of ‘shadow banking’?
  • How do regulatory pressures and priorities differ for regulating financial services in emerging markets? How do the demands placed on regulators compare with their capacities in developing regions, and what challenges do these present?
  • How can success in enhancing financial inclusion be measured, and where have the most pronounced successes occurred? Can these models be replicated?
  • What examples exist of successful regulation of financial services in emerging markets? What are the drivers behind their success, and what mistakes can be avoided?
  • How can FinTech be used to enhance governance? Where has this been successful? 

17:30 Close of conference and drinks reception

© The Royal Institute of International Affairs 2017


Tanya Beckett, Journalist, BBC

Tanya Beckett

Journalist, BBC

Baroness Falkner of Margravine

Baroness Falkner of Margravine

Chairman of the EU Financial Affairs Sub-Committee, House of Lords, UK

William Coen to speak at the Chatham House Reshaping Financial Services conference

William Coen

Secretary General, Basel Committee on Banking Supervision

Sir John Cunliffe to speak at Chatham House City Series 2016 conference

Sir Jon Cunliffe

Deputy Governor, Financial Stability, Bank of England

Huw Evans to speak at the Chatham House conference on Reshaping Financial Services

Huw Evans

Director General, Association of British Insurers (ABI)

Professor Andrei Kirilenko to speak at the Chatham House Reshaping Financial Services conference

Professor Andrei Kirilenko

Director, Centre for Global Finance and Technology, Imperial College Business School

Matthias Kroner

CEO and Co-Founder, Fidor Bank

Joaquim Levy to speak at the Chatham House Reshaping Financial Services conference

Joaquim Levy

Managing Director and Chief Financial Officer, World Bank Group

Nicky Morgan MP to speak at the Chatham House Reshaping Financial Services conference

Nicky Morgan MP

Chair, Treasury Select Committee

Xavier Rolet to speak at the Chatham House Responsible Business 2017 conference

Xavier Rolet

Chief Executive, London Stock Exchange

Larry E. Thompson to speak at the Chatham House Reshaping Financial Services conference

Larry E. Thompson

Vice Chairman of DTCC and Chairman of the Board of DTCC Deriv/SERV LLC

Pricing and booking information 

Register by Friday 6 October 2017 to benefit from the early booking rate.

Ways to book:

  1. Online: Click here to complete the online registration form
  2. Phone: Call Louisa Troughton on +44 (0)20 7957 5727
  3. Email / Post: Download a PDF registration form, complete and return to Clare Smyllie via email or post: Chatham House, 10 St. James’s Square, London, SW1Y 4LE


Partners and major corporate members  
All organizations£495£595
Standard corporate members  
Commercial organizations£1,085£1,180
Government departments£620£700
NGOs and academics£380£460
Commercial organizations£1,190£1,295
Government departments£680£750
NGOs and academics£440


Your delegate pass includes:

  • Conference attendance
  • Documentation
  • Lunch and refreshments

Travel and accommodation are not included. View a list of recommended hotels here.


DTCC to sponsor the Chatham House conference on Reshaping Financial Services

If you are interested in becoming a sponsor for this event, please contact
Ben Cumming on +44 (0) 20 7957 5729

Media partners

Imperial College Business School to partner with Chatham House on the Reshaping Financial Services conference

Peer3Peer Finance News to partner with Chatham House on the Reshaping Financial Services conference

If you are interested in becoming a media partner for this event, please contact
Amy Smith on +44 (0)20 7957 5755


Chatham House
10 St James's Square

Telephone: +44 (0)20 7314 2785
Fax: +44 (0)20 7957 5710

If you wish to book the venue for your own event please phone +44 (0)20 7314 2764

The nearest tube station is Piccadilly Circus which is on the Piccadilly and the Bakerloo Underground lines. From Piccadilly follow Regent Street southwards towards Pall Mall and take the first road on the right called Jermyn Street. Duke of York Street is the second road on the left and leads to St James's Square. Chatham House is immediately on your right.


Although we cannot book accommodation for delegates, we have arranged a reduced rate at some nearby hotels, where you can book your own accommodation. Please inform the hotel that you will be attending a conference at Chatham House (The Royal Institute of International Affairs) to qualify for the Institute's reduced rate.

Please note all rates are subject to availability.

Flemings Mayfair
13 Half Moon Street
London - W1J 7BH

Tel: + 44 (0)20 7499 2964
Fax: + 44 (0)20 7499 1817

Classic Double without breakfast: £195 +VAT

The Cavendish London
81 Jermyn Street
London - SW1U 6JF

Tel: + 44 (0)20 7930 2111
Fax: + 44 (0)20 7839 2125

Classic Room without breakfast: £205 +VAT

Book The Cavendish online

The Stafford London 
St James's Place
London - SW1A 1NJ

Tel: 020 7493 0111
Fax: 020 7493 7121

Classic Queen without breakfast: £247 +VAT
Quote Chatham House


Press registration

This conference will be held under the Chatham House Rule. Information for journalists.

Press can request a press pass.

Contact us 

For enquiries relating to the conference agenda or sponsorship please call Ben Cumming on 
+44 (0)20 7957 5729

For booking enquiries please call Louisa Troughton on +44 (0)20 7314 2785

For general enquiries please email conferences@chathamhouse.org