This section discusses why gender is important when making operation decisions about resource allocation and prioritization in cybercrime response. An example project illustrates the steps involved in developing a reporting system for victims of cybercrime.
What do we mean by tasking and prioritization?
Tasking and prioritization explores how operational decisions are made about how resources are allocated, and how a balance is struck between pursuing strategic outcomes and responding to more immediate crime reporting. It focuses on which cybercrimes are prioritized with regard to response, investigation and prevention. This pillar also covers the mechanisms for setting the top-level operational priorities – including who decides which individual operations or investigations are prioritized and tasked, and how – as well as the sources, use and application of intelligence to inform priorities, and the operating procedures that are in place to support activities for combating cybercrime, such as crime reporting and victim support.
Projects that focus on tasking and prioritization include (but are not limited to):
- setting up reporting mechanisms or systems for cybercrime incidents;
- incident-response workshops;
- setting up a cybercrime database; and
- national and regional coordination on cybercrime.
Thinking about gender and tasking and prioritization
Gender is important for tasking and prioritization because it is only possible to tackle the gendered impacts of cybercrime if barriers to reporting, investigation and prosecution are overcome. A study published by the Economist Intelligence Unit (2020) found that just one in four women who experienced online violence reported this to the platform(s) on which the violence occurred; only 14 per cent reported their experience to an offline protection agency.
Just one in four women who experienced online violence reported this to the platform(s) on which the violence occurred; only 14 per cent reported their experience to an offline protection agency
Different teams and agencies need to understand the drivers of vulnerability, whether these are violence- and/or abuse-related, and the gendered impacts of data breaches. Teams that are well equipped to understand how gender interacts with their area of work, and that can bring diverse voices into their governance, will be able to develop processes that reflect the needs of survivors and reduce the targeting of specific vulnerable groups.
In cases of online-perpetrated violence and abuse, reporting mechanisms should be informed by multi-stakeholder approaches and survivor-centric responses that relieve the reporting burden on the individual.
Key questions
Here are some key questions to consider when integrating gender in tasking and prioritization procedures:
- Which stakeholders should be engaged?
- What data and independent evidence need to be monitored and collected on the gendered dimensions of cybercrimes in order to ensure that systems are meeting needs?
- What measures are in place to ensure that the data are treated in a confidential and sensitive manner?
Example project: developing a reporting system for victims of cybercrime
This section uses an example project to demonstrate how gender can be integrated in tasking and prioritization. The example given considers the development of a reporting system for victims of cybercrime.